All employees make a difference in the lives of others. In certain fields, this is easy to see, just by the nature of the job. But the truth is, every […]

Sometimes we have employees who excel at one small part of a job, but they behave inappropriately or otherwise do things that don’t live up to company standards. In the […]

I have always believed in diagnosing before treating. When we want to get better in some area, whether it’s in how we lead or outside of work, we first need […]

A frequent question I receive is “How do you know when it is time to let someone go for poor performance?” This is not about obvious offenses like not showing […]

Reward and recognition is always important. It’s a vital piece of employee engagement, which of course is the key to everything else we want to achieve. But right now, as […]