January 16, 2020

Choosing values over revenue is tough, but it’s always right.

Does it ever make sense to fire a customer? Is there ever a time when the customer is not right, or when the customer shouldn’t come first? Is it ever […]
August 12, 2019

Seven Common Fears Leaders Face (and How to Defuse Them)

Most leaders feel fear. I am no exception. I was in my late 30s and had just been promoted to a vice president role. I was attending my first senior […]