
Helping New Leaders Build Experience and Thrive
The past three years have brought significant changes to organizations in both leadership and the workforce. First, there is the natural retirement of many leaders in the Baby Boomer range.

Do Your Employees Feel a Sense of Belonging?
In my most recent work, I have been delving into that important sense of belonging. It is a critical human need. We know what it feels like when we have

Ten Guiding Principles for New Leaders
In 1996, I left the role of senior vice president of Holy Cross Hospital in Chicago, IL, for the role of administrator/president of Baptist Hospital, Inc., in Pensacola, FL. At

Great Leaders Know That Less Is Often More
“Less is more” is a common term; however, it is very uncommonly practiced. It seems there is a natural tendency to feel that the more actions taken, the better the

“What Worries You Most?” A Question Every Leader Needs to Ask
What people want and need from us can be different from what we think. We can make assumptions, but until we ask, we can’t truly know. Recent research from the

Give People Time to Enjoy the Win
As leaders, we know that praise, compliments, and “thank-yous” are important for many reasons. They fill people’s emotional bank accounts. They improve engagement and morale. Also, they build confidence and

Leaders Need Appreciation, Empathy, and Forgiveness (A Boss’s Day Message)
We hear a lot about the need to show appreciation and empathy to employees. But with National Boss’s Day coming up on October 16, here is my message: Leaders need

Is Forgiveness Part of Your Culture?
“We all make mistakes” is a phrase we all have likely heard. It is often used to reduce someone’s guilt over making a mistake and/or the fear of the consequences

Helping New Leaders Build Experience and Thrive
The past three years have brought significant changes to organizations in both leadership and the workforce. First, there is the natural retirement of many leaders in the Baby Boomer range.

Do Your Employees Feel a Sense of Belonging?
In my most recent work, I have been delving into that important sense of belonging. It is a critical human need. We know what it feels like when we have

Ten Guiding Principles for New Leaders
In 1996, I left the role of senior vice president of Holy Cross Hospital in Chicago, IL, for the role of administrator/president of Baptist Hospital, Inc., in Pensacola, FL. At

Great Leaders Know That Less Is Often More
“Less is more” is a common term; however, it is very uncommonly practiced. It seems there is a natural tendency to feel that the more actions taken, the better the

“What Worries You Most?” A Question Every Leader Needs to Ask
What people want and need from us can be different from what we think. We can make assumptions, but until we ask, we can’t truly know. Recent research from the

Give People Time to Enjoy the Win
As leaders, we know that praise, compliments, and “thank-yous” are important for many reasons. They fill people’s emotional bank accounts. They improve engagement and morale. Also, they build confidence and

Leaders Need Appreciation, Empathy, and Forgiveness (A Boss’s Day Message)
We hear a lot about the need to show appreciation and empathy to employees. But with National Boss’s Day coming up on October 16, here is my message: Leaders need

Is Forgiveness Part of Your Culture?
“We all make mistakes” is a phrase we all have likely heard. It is often used to reduce someone’s guilt over making a mistake and/or the fear of the consequences