64_Reimagining Care Delivery: A Look at the Models of Care Insight Study

Quint’s guests in this podcast are Katie Boston-Leary of the American Nurses Association (ANA) and Hunter Joslin with Joslin Insight, a customer insights and strategy consulting firm. The two have joined forces with Healthcare Plus Solutions Group (HPSG) to initiate the national Models of Care Insight Study. The goal is to look at new and alternative models of care being implemented across the US to help ease the nursing crisis and close the gaps/disconnects between nurse leaders and frontline nurses. Ultimately, the team hopes to generate not just short-term fixes, but share longer, sustainable solutions with hospitals across the country.

The actual survey will go live January 27th, with the hope of receiving responses from every hospital in the country. This podcast overviews what has been done so far, including highlights from listening interviews that were held late last year.

Themes discussed in the podcast include:

• Creative ways to tackle nursing staff shortages, including the role and impact of travel nurses (and how best to optimize them).
• Building workforce pipelines. Discussion includes residency and transition to practice programs, an emeritus campaign (which bring retired nurses back), and a boomerang program (aimed at re-recruiting nurses who have left).
• How to better engage the existing nursing workforce (including how to create a sense of belonging with nurses across the spectrum of credentials).
• Stabilization of management teams (due to the industry’s huge influx of new nurse managers).
• How to close the competency gap with newer nurses.
• Determining which practices can be scaled and how to create a collaborative approach between nursing and management for rolling them out.

The data and the ideas generated by the Models of Care Insight Study are meant to improve working conditions for nurses and care for patients. By creating better places for nurses to work, organizations can help relieve caregiver stress, elevate staff well-being, retain the best talent, and improve patient outcomes. To learn more about the Models of Care Insight Study and/or to sign up as a participant, visit https://healthcareplussg.com/models-of-care-insight-study/. 

IMPORTANT DATES FOR THE STUDY

January 27: Survey launches.

March 20: Quint Studer and Katie Boston-Leary will present findings at the American College of Healthcare Executives (ACHE) 2023 Congress on Healthcare Leadership.