December 21, 2020

Don’t Accept Generalities. Instead, Push for Clarification.

I often write about having the discipline to pause. I am a work in progress on this. One of my favorite books, written over 50 years ago, shared that an […]
December 14, 2020

Jill Miller

December 14, 2020

Words and Phrases That Have Found a Home in 2020

If one were to think about the words that have been heard most often this year, words like Covid-19, coronavirus, quarantine, masks, voting, election, and so forth would surely be at the top of the list. […]
December 7, 2020

JJ Cooper

December 7, 2020

What We Can Learn from an Employee Engagement Survey

I am a huge fan of employee engagement surveys. Years ago, while working at Holy Cross Hospital in Chicago, I discovered firsthand the link between employee engagement (back then we […]