When can we start holding people accountable again? This is a question I frequently receive. It does not mean that there is no accountability. What it does mean is that due […]

I have spent three decades utilizing surveys. They help provide opportunities for recognition and/or opportunities to learn and improve. A few weeks ago, for example, I shared a column on why companies should […]

I spend a lot of time thinking, writing, and speaking on how working in healthcare is a calling. And around graduation time, I tend to think about the notion of […]