Do you have a “scarcity” mindset or an “abundance” mindset? What about your company? Your community? There has been research published that indicates people may become either scarcity or abundance […]

I received an email from the head chef at a restaurant. He wrote that he had recently heard me on a program say thank you to all the restaurant workers […]

Which behaviors does your organization have zero tolerance for?  Certainly, there are some items that will result in a person’s being let go. For example, someone is caught stealing from […]

What separates excellent from very good? As I continue to study those people and organizations that are excellent, I find there are behaviors that separate the highest performers from all others. These behaviors […]

Recently I was talking with a friend and we were comparing our experiences. Both of us at one time in our careers had worked with bosses who presented work others […]